Candles Online

Groups raise money when supporters buy items from their online store. Once participants register, they can invite family and friends to shop. Invitations go out via social media, text, and/ or email and groups receive a profit off every sale.

Your online store will include additional items not found in the brochure.

Registration is the best way to promote a Candles Online fundraiser. Once registered, participants can invite friends and family to your online store using text, social media, and/ or email. They’ll also be able to log into their sales portal anytime and track their sales.

Once potential supporters arrive at your store, the participant’s name and group appear at the top of the page. This helps to personalize your fundraiser. For example, “Thank you for supporting John Doe with ABC High School Band!”

As the sponsor, you can track both individual and group sales progress. Besides dollars raised, you’ll be able to see the number of social shares and emails sent out by your sellers.

Getting participants to register is key to your success. You can enhance sales by setting individual seller goals based on your group’s needs.

(Use the ‘Calculate Your Profit’ calculator at the top of the page to determine your profit)

Be sure to track your fundraiser progress and remind participants to invite people to your store. This will help your participants reach their goal.

Registered participants will also be eligible to earn credit towards prizes. We encourage groups to supplement the prize program we offer with additional incentives.

There are 2 ways to promote your store:

1. Registration: By default, you’ll receive your group ID number. Participants will need it to register, obtain their unique link, and then share it with others using social media, text, and/ or email.
2. Direct Link: Or, as an option we can create 1 unique group link that would bypass the registration process. Everyone would be able to share this link with their friends and family.

By promoting a direct link, you would only be able to track sales as a group, not by individual sellers. You would also not be able to use our prize programs.

Online Ship to Group Orders

Another limitation with a single store link is getting items to online customers who choose the ‘ship to group’ option. Normally when participants register and send out their own unique links and customers make a purchase, orders are automatically tied to a particular seller.

Any items then ship to the group already packed inside the seller’s box with their other brochure items. Participants then deliver these items to their customers.

But with the single link option, you will need to let any ‘ship to group’ buyers know to pick up their order because it won’t be associated with any seller.

No in person ordering or money collection takes place. Participants generate sales when the people they invite buy items from your store.

Yes, participants will be able to log into their portal anytime and see their sales updates.

There are no setup fees or costs to run a Candles Online fundraiser. We will waive the $50 admin fee once your group sells 50 items. If you decide to cancel after we receive your signed agreement, you will be charged the $50 admin fee.

Incentivizing your participants can improve sales. We offer 2 prize program options:

1. Cash
2. Prizes

We email your prize flyer to you before your kickoff. Be sure to forward it to your participants and discuss. It’s important that you continue to promote your prizes throughout your sale. This will keep your group motivated.

After your sale is over, we add the total cash amount to your profit payment. Or, if you choose a traditional prize plan, we ship your prizes to your group address.

You’ll receive access to your sales reports showing your participants names and how much they sold. Prizes are shipped with a reference list that matches prizes with participants.

There is no cost to the group for our prize programs.

Because this is an online fundraiser there are no brochures. Before your sale, we email you the steps to get started to pass onto your sellers.

After you submit our start a fundraiser form you’ll receive an agreement to sign. It will then take at least 3-5 business days to process your order and set up your store.

Once we send you your participant registration instruction steps, your store is live. We recommend that you have an official kickoff meeting so everyone starts at the same time.

If you can't meet in person, consider using an online communication technology. Examples include Zoom, Cisco Webex, GoToMeeting and Google Hangouts.

By default, we set your end date 2 weeks after your start date. You can always change your end date. Simply let us know before your sale ends.

Or let us know up front when you would like your store to close.

No, we work with non-school groups as well. Examples include church groups, sports leagues, and dance organizations.

No. You must choose 1 store. For example, Candles Online cannot be run at the same time as ‘Popcornopolis Online’. You can always run a second online fundraiser after the first one is over.

Yes. Your group must have at least 5 participants.

Orders generally ship within 3 business days after purchase.

Customers receive a confirmation email when they place their order. A notification email is sent once their order ships.

Product ships from our Indiana warehouse to all lower 48 states. All items ship direct to the buyer.

Customers pay a shipping fee at checkout to have their order shipped direct to them. Free shipping on all orders over $100.

*The following states have a $120 free shipping minimum order requirement: AZ, CA, CO, ID, MT, ND, NM, NV, OR, SD, UT, WA, WY

How to Reduce Online Customer Shipping Costs

For online customers, shipping costs are fixed, as shown in the table above. However, there is a way that you can reduce their shipping costs with ‘Ship to Group’.

Ship to Group Option

To help cover shipping fees for your online customers, add a ‘ship to group’ option to your store. People can then pay a shipping fee and have items delivered to them, or pay a 5% processing fee and have their order shipped to your group.

Like the 'ship to home' option, there are no additional fees if the customer orders $100 or more of merchandise. For orders less than $100, a 5% processing fee is added at checkout.

For example, a $50 order would be charged an additional $2.50 ($50 x 5% = $2.50). The total cost for the order would therefore be $52.50.

We then combine all ‘ship to group’ orders and ship them to your location after your sale is over.

'Ship to group' is not automatically included as part of a Candles Online sale. Thus, you must let us know if you want this option included. You can do so by putting "Add ship to group" in the comments section before you submit your start a fundraiser form.

NOTE: We only recommend this option for buyers who live close to you.

For questions about orders, customers will be instructed to either submit a ticket online or call into customer service.