The reason an email approach matters is that parents do a substantial share of the actual selling. A student takes the brochure home, but the parent places orders for coworkers, siblings, and neighbors. If the parent forgot the campaign exists by day four, those orders never happen. Email is the only channel a school controls that reaches parents directly during the selling window.
Big Fundraising Ideas has supported school fundraising programs since 1999. This guide covers the four emails a campaign needs, what belongs in each, how to segment a parent list without overcomplicating it, and the mistakes that cause schools to be tuned out.
The Four Emails
1. The Pre-Kickoff Email
Sent two or three days before materials go home. Its job is to remove surprise. A parent who already knows a fundraiser is coming and what it is funding treats the packet in the backpack as expected, rather than as one more thing the school sent home. Keep it to a short paragraph: what the campaign is, what the money buys, when it starts, when it ends.
2. The Kickoff Day Email
Sent the day materials go home. This is the operational email. It answers what parents actually need to know: what their child is selling, how orders are submitted, when payment is due, and the deadline. Most schools write this one well because it is the obvious email to write. The problem is that it is often the only one.
3. The Midpoint Email
Sent at the start of week two, and the highest-value email in the sequence. Selling activity flattens in the middle of a campaign because the kickoff energy has faded and the deadline still feels distant. The midpoint email interrupts that. Include the current total against the goal, name the leading classrooms, and say plainly how many students have not yet returned anything. Schools that send nothing in week two are usually the schools that describe their campaign as having stalled.
4. The 48-Hour Close Email
Sent two days before the deadline. Short, specific, and urgent. State the deadline date and time, explain how close the school is to the goal, and ask directly for anything outstanding to be submitted. The closing surge in a school fundraiser is real, but it only happens when families know the deadline is imminent.
Segmenting Without Overcomplicating It
- Current Families: The primary list and the one that matters most, since these are the households whose students are selling.
- Staff: Teachers and staff need different information than parents. They need to know what to say to students, not what to do with an order form.
- Alumni Families and Community Supporters: Worth maintaining if the school has it, but it should never be the list a campaign depends on.
Beyond those three, the segmentation that actually raises money in a school campaign is by grade rather than by giving history. A message that references the specific grade's goal will outperform a generic school-wide message, and the office already maintains grade lists.
What Belongs in a Fundraising Email
- A Subject Line that Names the Thing: 'Fundraiser ends Friday' outperforms 'An update from the PTA'. Specific beats friendly.
- The Goal in the First Sentence: What the money buys, stated plainly, without a preamble about how much the school appreciates everyone.
- One Action: Each email should ask for exactly one thing. An email that asks parents to sell, volunteer, attend, and donate gets none of those.
- The Deadline, in Bold: The single most-read element after the subject line.
- Mobile-first Formatting: Short paragraphs, no wide tables, no image-heavy layouts that collapse on a phone.
- A Named Sender: Email from a person rather than from the PTA account. Parents open mail from people.
Mistakes That Get Schools Tuned Out
- Sending Too Frequently: Four emails across a two-week campaign is well calibrated. Daily emails train parents to ignore the sender.
- Asking for Several Things at Once: A single email covering the fundraiser, picture day, and the book fair accomplishes none of them.
- Never Reporting Results: A school that asks four times and never says what was raised is teaching families that the requests lead nowhere.
- Writing for the Board, not the Parent: Budget language and committee updates belong in meeting minutes. A parent email should say what to do and by when.
- Long Paragraphs: Anything past the first screen on a phone is effectively unwritten.
Close the Loop
This is the email most schools write as a generic thank-you and waste. Pair the number with the outcome: not 'we raised $12,000 thanks to your support' but 'we raised $12,000, which covers the playground equipment being installed in March.' The first is a courtesy. The second is the setup for next year's campaign. For more on choosing and naming a target that families can picture, see what your school fundraiser should pay for.
Frequently Asked Questions
How many emails should a school send during a fundraiser?
Four emails during the campaign: a pre-kickoff email, a kickoff-day email, a midpoint email with standings, and a 48-hour close reminder. Then a fifth email after the campaign, reporting the total and what it purchased. Daily emails train parents to ignore the sender.
Which fundraising email matters most?
The midpoint email at the start of week two. Selling flattens in the middle of a campaign because kickoff energy has faded and the deadline still feels distant. The midpoint email interrupts that, and it is also the one schools skip most often because week two is when the coordinator is busiest.
What should a school fundraising email say?
Name what the money buys in the first sentence, ask for exactly one action, put the deadline in bold, and keep the whole thing readable in under thirty seconds on a phone. Send from a named person rather than a generic account.
How do you write a fundraising email subject line?
Name the thing rather than the sender. 'Fundraiser ends Friday' outperforms 'An update from the PTA' because it tells the parent what the email is about and implies urgency. Keep it short enough to display fully on a phone.
Should schools segment their fundraising email list?
Lightly. Three lists cover it: current families, staff, and alumni or community supporters. Beyond that, segmenting by grade is more useful than segmenting by giving history, because a grade-specific goal is more motivating than a school-wide one, and the office already maintains grade lists.
Why do parents ignore school fundraising emails?
Usually, because the school sends too many, asks for several unrelated things in one message, writes in budget language rather than plain instructions, or has never reported what previous campaigns raised—each of those trains families to think the school's email is not worth opening.
When should the first fundraising email go out?
Two or three days before, materials go home. A parent who already knows a fundraiser is coming treats the packet as expected rather than as one more thing from school. The kickoff-day email then carries the mechanics.
Should we email after the fundraiser ends?
Yes, and pair the total with what it purchased rather than sending a generic thank-you. Reporting that the campaign funded a specific, named thing is the strongest setup available for the following year's campaign.
Can email replace the paper packet that goes home?
Not for most schools. Email reaches parents; the packet reaches the student who sells. The two work together. Email genuinely extends reach to supporters outside the household, which is what an online store is designed for, since the link can be forwarded to relatives and coworkers anywhere.
What email tools do schools use for fundraising?
Most schools already have what they need through their existing parent communication or student information system, which offers an accurate, up-to-date list. Standalone email platforms add design templates and open-rate reporting. Still, a clean list in the tool the school already uses generally outperforms a better-designed email sent to a stale list.
Author Bio
Clay Boggess has been designing fundraising programs for schools and various nonprofit organizations throughout the US since 1999. He’s helped administrators, teachers, and outside support entities such as PTAs and PTOs raise millions of dollars. Clay is an owner and partner at Big Fundraising Ideas.
