Sponsor Says Candle Fundraiser Rep Responsive
Our sales person, Clay, was always responsive and supportive, he gets 5 stars, however the process left much to be desired as it was outdated and disappointing, two stars.
1. No individual store and/or seller options not precipitated to make it easier for the buyer, 2. The shipping selection should have only been set to ship to purchaser but buyers were allowed to select a central pick up when we clearly communicated that we did not desire that option and 3. No leader board.
The reporting was not real time and was dependent upon a company employee to generate it daily, multiple days this was not done. Our youth were in a competition of who could sale the most and this process did not work well for that. When I read that this is a pop up shop and receive instructions for the youth the register, I expect things to be more automated.
Given that the company retains 60% of the sales, I highly recommend investing some of that in upgrading the technology as to make this process smoother and more rewarding for the participating youth programs.
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